Services
Our staff is available to the customer with a wide range of services:
• pre sale: finding the best solution, standard or customized, for customer needs of identification and marking
• after sale: ensuring prompt and highly specialized assistance for every BERMA brand product
Customized configurations
We carry out the entire design and assembly of all components of our markers (mechanics - hardware - software) within our premises. This makes us a complete and reliable partner, responding to the specific needs of your production process accurately and quickly.
We have a unique and proprietary hardware and software platform common to all BERMA systems, making their use simple and intuitive.
Advice
The know-how achieved in the industrial marking cluster in 50 years of activity allow us to provide 360° support to optimize the traceability and control of your production process, analysing every need with competence and quickly identifying the most effective solution.
Our strength is the ability to provide you with solutions fully integrated with production lines and processes.
Technical support
With BERMA industrial markers you are never alone!
You can count on a fast and competent technical staff always at your disposal.
Our systems are equipped with a remote technical support service (Supremo software and Operator’s panel remote control functionality) which allows us to grant the quickest intervention at any time.
Furthermore, we put at your disposal a telephone line dedicated to assistance, to allow us to immediately manage all requests for assistance.
+39 051 6926917
Top quality!
Our Management System has obtained ISO 9001:2015 certification from TÜV Italy, to grant the highest levels of quality and reliability in every side.
By choosing BERMA, you make sure to work with a strong and reliable partner, getting products and services perfect for your needs.
Assistance request
+39 051 6926917